White Oaks Resort & Spa - Niagara-on-the-Lake

The staff at White Oaks must be commended for their absolute professionlism. Without exception they were helpful with everything we had to do and required assistance with. The hotel rooms were good and the beds excellent. For those wanting to stay fit on holiday, the gym facilities with cardio and weight studios plus squash, tennis and indoor pool are world class! We can't fault the hotel on anything and highly recommend it.

For sightseeing and tourism there is nothing within walking distance. You would certainly need to make transport arrangements if you are planning on going to Niagara Falls or other attractions in the area. However, these are all very accessible by car and the great facilities at the hotel definetly make the drive worth it!

The location is convenient although a little bit far from niagara falls but nearer to niagara on the lake where we spend the whole day biking and sightseeing. First time we pulled over the lobby, we were greeted with friendly courteous staff members from the doorman to the reception. Once we got into the room, the room was so huge and super clean, the bathroom immaculate and the beds and pillows are very clean, fresh and super comfy.......excellent place to stay for couples and most especially for families as well................

The fact that it is a little bit far but somehow its in between two major attractions: niagara falls and niagara on the lake and the wine country.its excellent service and super luxurious clean rooms are all worth it.....5 Stars!

The room is very comfortable as is the bed. The linens are high end. The bathroom is large, clean and had good amenities. The staff was excellent, very polite, courteous and helpful.

There was only a bar fridge already stocked so no room for the water bottles we brought with us.

We went over to USA to watch American Football and had difficulties with the crossing. We loved Niagara on the Lake and enjoyed the hotel, good food and well mannered staff.

I would have enjoyed an outdoor swimming facility as it was very hot when we were with you.

The location of the conference center allowed easy travel to the quaint town of Niagara on the Lake as well as the falls. Once inside your facility I was impressed with the cleanliness .... Excellent!

Excellent hotel that tried to accommodate an error around booking (see below)

Just a really nice hotel, pleasent staff and the services excellent

Dont understand why the hotel bar cloese 1 hour earlier than other bars in the area??

Comfortable bed, clean room, modern decor, nice bathroom, easy parking

the $10.00 tacked on the bill that we were not advised of when we booked. Many thanks for deducting it when we complained.

the staff was wonderful and the bottle of wine sent to our room as newly weds was such a lovely gesture

lovely bed,disapointed to find no nice tub but a shower for handicapped people

The extremely friendly and helpful staff. The decor of the room and inside facilities. We took advantage of a walk and sat and relaxed in the beautiful garden. The food was excellent at breakfast in Liv. When Thry knew we were celebrating our 40th anniversary, they had a bottle of wine sent up to our room and gave us an anniversary card. We were staying there, in order to go on a wine and dinner tour, given to us at Christmas, by our son. The weather was perfect and our stay at White Oaks, just added to the whole experience.

I really loved everything about my 2 night stay. The staff was extremely helpful and kind, and I had a wonderful stay! Thank you.

Extremely clean, very welcoming, super quick check-in/check-out

In the room, a very large mirror. not a big fan of that

Would highly recommend it beutitful freindly staff as nice of place i have ever stayed

very clean and good service; comfy beds and quiet.

The staff were friendly and helpful.

Hidden extra charges such as $12 a day to park. The distance from the main town of Niagra-on-the-lake, despite being advertised as being in Niagra-on-th-lake.